Our business

CarePackage is a Pakistan-focused online food ordering and delivery marketplace. The platform is intended to connect customers with participating restaurants and food businesses, coordinate order placement and support delivery fulfilment through delivery partners in serviceable areas.

CarePackage operates as an individual / sole proprietorship. The business is based in Mirpur AJK, Pakistan. Customers are intended to be located in Pakistan only. Service availability depends on the areas and participating businesses that have been onboarded and activated.

How the platform works

1. Customers select a supported delivery location and browse participating food businesses.
2. Customers review available menus, prices and delivery information.
3. Restaurants or food businesses receive and prepare accepted orders.
4. Delivery is coordinated through available delivery partners and the relevant service arrangements.
5. Customers receive order and delivery updates when the live platform is activated.

Payment processing

CarePackage is seeking merchant onboarding and technical gateway enablement from PayPro for digital payment collection on eligible food orders placed through its website and Android application. Any integration, payment channel or commercial arrangement remains subject to PayPro approval, contract, merchant configuration and technical activation.

Subject to provider approval, onboarding, commercial terms and technical activation, intended payment options may include:

• Easypaisa and other supported mobile wallet services;
• JazzCash and other supported wallet services;
• 1LINK-supported bill or payment services, where enabled for the merchant;
• Debit and credit cards, including supported domestic or international card schemes where approved; and
• Other payment channels expressly made available by the payment provider.

These payment channels are not currently represented as active on this website. The website's basket and checkout elements are demonstrations only. No real orders are submitted and no payment details or card credentials are collected by this demonstration website.

When live ordering is enabled, prices and customer transactions are intended to be displayed in Pakistani Rupees (PKR). Payment will be processed through the approved provider's authorised payment infrastructure, not through a wallet operated by CarePackage.

1. About CarePackage

CarePackage is an individual / sole-proprietorship business based in Mirpur AJK, Pakistan. It operates an online food ordering and delivery marketplace intended for customers in Pakistan and connects customers with participating food businesses and delivery partners.

2. Website and service status

The current website contains a demonstration of the intended customer, restaurant-partner and delivery-partner experience. Sample restaurant names, items, prices, ratings, delivery charges and delivery estimates are illustrative only. They are not live offers and do not confirm that any business is accepting orders.

3. Service area

CarePackage is intended for customers in Pakistan. Ordering and delivery will only be available in locations that CarePackage has confirmed as supported and where participating food businesses and delivery partners are available. Display of this website does not guarantee service at a particular address.

4. Orders and prices

A binding order will only be created once the live ordering service is activated, the relevant business accepts the order as required by the service flow, and an order confirmation is issued. Live item prices, applicable charges and delivery information will be shown before order confirmation.

5. Restaurants and delivery partners

Food is prepared by the relevant participating restaurant or food business. Delivery arrangements depend on the relevant order, service area and participating delivery partner. Availability, preparation and delivery estimates may vary.

6. Payments

Digital payment methods are subject to payment-provider approval, onboarding and activation. The demonstration website does not collect payment credentials or process payments. When enabled, payment terms and supported methods will be displayed during the live checkout process.

7. Cancellations, refunds and complaints

For the current demonstration website, no real order or payment can be placed. When live ordering is activated, cancellation eligibility will depend on the order's status, including whether the restaurant has accepted or started preparing it. Customers should report an issue promptly using the published contact details. Any approved refund for a successfully collected payment will be processed through the original payment channel where practicable, subject to provider procedures and the final order policy.

8. Acceptable use

Users must provide accurate information, use the website lawfully, and must not attempt unauthorised access, interfere with the platform or misuse another person's account.

9. Changes and contact

These terms may be updated as the service develops. Questions can be sent to carepackage2026@gmail.com.

Last updated: 11 November 2026

1. Business responsible for this website

CarePackage is an individual / sole-proprietorship business based in Mirpur AJK, Pakistan. Privacy enquiries can be sent to carepackage2026@gmail.com.

2. Information on the current website

This website is currently a front-end demonstration. It does not create customer or partner accounts, submit real food orders or collect payment card or wallet credentials. Information typed into demonstration forms is used only within the page interaction and is not submitted to a CarePackage backend by this prototype. If you use an email link, your email application will open and you choose whether to send a message.

3. Information that may be handled when services launch

When live services are activated, CarePackage may need to process information such as name, telephone number, email address, delivery address, order details, partner/business information, delivery status and support communications to operate accounts, orders, delivery and customer support.

4. Payments

When enabled, payment transactions will be handled through the selected authorised payment provider. CarePackage does not intend to operate its own stored-value wallet. Customers should consult the relevant payment provider's terms and privacy information for payment processing.

5. Sharing and service providers

Information may be shared with participating restaurants, delivery partners, payment providers and technical service providers only to the extent needed to support an activated service, respond to a request, maintain security or comply with legal requirements.

6. Security, retention and requests

Reasonable technical and organisational measures will be used to protect information once live services are implemented. Retention periods will depend on the purpose and any applicable requirements. To ask about information you have submitted to CarePackage or request correction, contact carepackage2026@gmail.com.

Last updated: 11 November 2026

Current demonstration status

The current website does not accept real food orders or payments. No refund or cancellation can be made through this demonstration website.

When live ordering is activated

Customers should contact CarePackage promptly if an order needs to be cancelled or if there is an issue with an order. Cancellation eligibility may depend on whether the restaurant has received or accepted the order, started preparation, or whether delivery has already taken place.

If a payment has been collected but an order cannot be fulfilled, CarePackage will review the issue and, where a refund is approved, arrange processing through the original payment channel where practicable. The timing of a refund may depend on the payment provider, bank or wallet issuer.

For an issue, contact carepackage2026@gmail.com. Include your order reference where one has been issued.

Last updated: 11 November 2026